Housing Services

Now that you’ve chosen a premier destination for your event, make sure to choose an event-housing program of the same caliber. NYC & Company is proud to partner with onPeak to make sure that the booking process is easy and seamless.

With an overall innovative approach, personalized customer service and award-winning marketing, onPeak will infuse your housing program with intelligence and energy.

Serving as the official housing partner for many of the most respected events across nearly every industry, onPeak will work with you to understand your unique needs and provide customized solutions to fit your organization. We not only have the next big ideas, we have the right big ideas for your event. Here’s just some of what you can expect:

High-Touch Customer Service

• Custom room-block negotiation
• Reliable attrition management
• Hotel rate integrity assurance
• Multilingual in-house contact center
• Comprehensive pick-up and performance analysis
• Daily hotel block monitoring
• Suite requests
• Staff and VIP reservations
• Proactive booking analysis to maximize room block pick-up
• On-site housing managers (per event organizer’s request)

Creative Marketing Solutions

• Branded reservation website that matches your event’s aesthetic
• Attention-grabbing email campaigns
• Social media strategy
• Search engine marketing
• Web ads and re-marketing

Maximized Room Block Management

• Real-time “live” inventory always available—no more request forms
• Dynamic payment options for each group member
• 24/7 log-in capabilities to assign names and amend bookings with immediate confirmation
• Comprehensive and flexible reporting capabilities

Registration Data Integration

• Compass Reservation System® for real-time housing and event-data synchronization
• Seamless integration with preferred registration solutions

24/7 Secure Data Access

• Full compliance with Payment Card Industry (PCI) Data
• Security Standards for information protection