NYC & Company Talks

ADA Talks

With the steady recovery of tourism and the challenge to recruit and retain staff for hospitality businesses, the ever-ready community of adults with disabilities is an untapped resource. We bring together experts in disability employment who can discuss the benefits of bringing in workers with disabilities, guide you on where to find job seekers and review the process of creating accommodations, including social accessibility, to welcome new staff. Hear from a panel of experts in this space, moderated by Lakshmee Lachhman-Persad, NYC & Company Board Member and Founder of AccessibleTravelNYC.com, and Peter Slatin, Founder of The Slatin Group, slatingroup.com.

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Summer Youth Employment Program (SYEP)

As we continue to recover from the Covid-19 crisis, the City of New York will support paid work experiences and career exploration opportunities for a record 100,000 youth ages 14–24 this summer. The Summer Youth Employment Program (SYEP) is a win-win for both young New Yorkers and your organization, providing the energy, creativity and talent of our city’s future workforce to you, our members, at no cost. Listen to a brief presentation from NYC Department of Youth and Community Development to learn how you can benefit from this important initiative.

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NYC & Company Talks: Recovery Ready – What’s On Tap for 2022

Join us virtually for an in-depth review of the New York City Travel Barometer, a comprehensive and centralized source for high-frequency intelligence on the New York City travel industry and the broader economy. Learn more about our sales activities for 2022 and opportunities to participate in trade shows and sales missions, including an update from U.S. Travel Association's Malcolm Smith, Senior Vice President of Business Development and General Manager of IPW.

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NYC & Company Talks: International Market Update Series – Japan and South Korea

Hear from CWW Japan, Aviareps Asia and Yanolja, South Korea’s number one travel platform about the changes in the landscape and the opportunities to reengage with the market. Originally broadcasted on November 11, 2021

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NYC & Company Talks: Recovery Ready - Market Update, International Travel and Global Tourism Campaign

Join us for a look at the latest travel forecast and market conditions, an update on global markets, group and meeting trends, and an overview of sales and marketing activities. Hear from Adam Sacks, President, Tourism Economics; Jeffrey Emenecker, Senior Director, Cvent; Alan Steel, President and CEO, Javits Center; and our own team as we share insights and look ahead to 2022 and beyond. Originally broadcasted on October 19, 2021.

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NYC & Company Talks: International Market Update Series – Canada and Mexico

Join us for our first international market update from Canada and Mexico. Hear from Reach Global Marketing, Brand USA Mexico and Brands Travel about the changes in the landscape and the opportunities to reengage with the market. Originally broadcasted on August 31, 2021.

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NYC & Company Talks: ADA31 – Celebrate. Learn. Share.

Join us as we celebrate the 31st anniversary of the Americans with Disabilities Act. Hear from our distinguished speakers as they reflect on progress, share insights and look ahead to the future. Originally broadcasted on August 11, 2021.

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NYC & Company Talks: Get Involved with Our Global Tourism Campaign

The below webinar (broadcasted on June 29, 2021) includes an exclusive overview of our biggest tourism campaign to date, including a detailed look at ​the campaign creative, promotional plan and many opportunities for members to participate.

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NYC & Company Talks: International Market Update Series – UK and Ireland

Hear from Hills Balfour and British Airways Holidays about the changes in the landscape and the opportunities to reengage with the market. Originally broadcasted on June 10, 2021.

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NYC & Company Talks: Recovery Ready–NYC Summer Preview

As New York City reawakens and warm weather returns, please join us for an update on summer openings, activations and major events. Hear from Quest Diagnostics on how Covid-19 testing can help facilitate the reopening process, as well as updates from Terence Monahan (Former NYPD Chief  and newly appointed Senior Advisor for Recovery Safety Planning), NYC Citywide Events, NYC Pride / Heritage of Pride, USTA National Tennis Center / Home of the US Open, and National September 11 Memorial & Museum. Originally broadcasted on May 18, 2021.

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NYC & Company Talks: Market Update – Market Overview & Opportunities

Join us for an update on global markets, NYC & Company initiatives, upcoming sales activities and ways to participate as we continue to move through recovery. Hear from our Tourism and Convention Development teams as well as industry experts from the travel trade and meeting and events market. Originally broadcasted on March 30.

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NYC & Company Talks: Market Update – New Research & Insights

Join us for a look at the latest research including our newly expanded Monthly Tourism Barometer, which now has future booking trends for air and hotel data. We also share insights and findings from our recent Drive Market Sentiment Study. Originally broadcasted on March 2.

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NYC & Company Talks: Market Update – New Research & Insights

Join us for a look at the latest research including our newly expanded Monthly Tourism Barometer, which now has future booking trends for air and hotel data. We also share insights and findings from our recent Drive Market Sentiment Study. Originally broadcasted on March 2.

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NYC & Company Talks: Recovery Ready – Sustainable Travel

NYC & Company is proud to be the Sustainable Travel and Tourism Partner of Climate Week NYC and a founding member of The Nest. As part of this year’s official programming, our recent NYC & Company Talks: Recovery Ready – Sustainable Travel offered insights on climate action in NYC from industry leaders. A special thank you to our speakers (in order of appearance):

• Adam Lake, Head of Climate Week NYC
• Mark Chambers, Director, Mayor’s Office of Sustainability
• Miguel Gamiño Jr., Executive Vice President, Global Cities, Mastercard

NYC & Company Talks: Recovery Ready – How to go All In NYC

This marketing and sales workshop, was designed to help you leverage All In NYC for your business.

Thank you to our speakers:

• Ginger Siegel, North America Small Business Lead, Mastercard
• Hannah Jayanti, Media Instructor, BRIC

for sharing insightful information on how to engage with our All In NYC initiatives.

NYC & Company Talks: Recovery Ready - Research Outlook

Please find the recording from our recent NYC & Company Talks: Recovery Ready – Research Outlook. This event offered insights on the latest NYC travel data from industry leaders. A special thank you to our speakers (in order of appearance):

• Dave Bratton, Founder & Managing Director, Destination Analysts
• Amanda W. Hite, President, STR
• Adam Sacks, President, Tourism Economics
• Arthur Cohen, Founder and CEO, LaPlaca Cohen

NYC & Company Talks: Recovery Ready - The Accessible Tourism Landscape of New York City at ADA 30

Celebrating 30 Years of the Americans with Disabilities Act

The Mayor’s Office for People with Disabilities and NYC & Company were proud to host the Accessible Tourism Landscape of New York City at ADA 30.

Since its passage in 1990, the ADA has driven a great expansion of accessible destinations, attractions and events in New York City. Today people needing accessible accommodations and solutions have a wide choice of tourism-related activities, from arts and culture to entertainment to sports and recreation. Yet there is still an enormous amount to accomplish on the road to full accessibility for all.

This virtual event brought together leaders in the intersecting worlds of disability and tourism and explored how accessible tourism has evolved, where it is today and where it is headed. A special thank you to our speakers:

• Irene Ajagbe, Director of Human Resources, TWA Hotel
• Victor Calise, Commissioner, New York City Mayor’s Office for People with Disabilities
• Lisa Carling, Director of Accessibility Programs, TDF
• Jonathan Durbin, Executive Creative Director, Co-Lead, Creative/Content, NYC & Company
• Miranda Hoffner, Assistant Director, Accessibility & Guest Services at Lincoln Center for the Performing Arts
• Lakshmee Lachhman-Persad, Founder, Accessibletravelnyc.com
• Delfin Ortiz, General Manager at Legends One World Observatory
• Peter Slatin, Founder and President, Slatin Group LLC
• Dave Tostenrude, Director, National Veterans Wheelchair Games

NYC & Company Talks: Recovery Ready - The Road to Reopening

Please find the recording from our recent NYC & Company Talks: The Road to Reopening. This event offered insightful dialogue on the latest news on tourism recovery and a look toward the future. A special thank you to our speakers:

Charles Flateman, Chairman of the Board, NYC & Company; Executive Vice President, The Shubert Organization

Patty Clark, Aviation Strategy Officer, The Port Authority of New York & New Jersey

Doug Sterns, Aviation Chief Operating Officer, The Port Authority of New York & New Jersey
 

We were also thrilled to announce the Stay Well NYC Pledge, empowering businesses like yours—and the people who patronize them—to set an example of the health and safety behavior that will soon come naturally to all of us. We hope you will join this citywide effort to restore consumer confidence, show solidarity with the industry and get NYC safely back in business. While you’re taking the Pledge, be sure to update your member profile with your latest amenities.

Access the Tool Kit Here

NYC & Company Talks: Recovery Ready - State of the Industry

Please find the recording from our recent NYC & Company Talks: State of the Industry. This event offered insightful dialogue on the latest news and a look toward the future. A special thank you to all of our speakers:

Vicki Been, Deputy Mayor for Housing and Economic Development

Roger Dow, President and CEO, U.S. Travel Association

Charles Flateman, NYC & Company Board Chairman and Executive Vice President of The Shubert Organization

Huntley Lawrence, Director of Aviation, Port Authority of NY & NJ

Danny Meyer, Founder and CEO, Union Square Hospitality Group and The Coalition for NYC Hospitality & Tourism Recovery Advisor 

Alan Steel, President and CEO, Javits Center

Jonathan Tisch, Chairman and CEO, Loews Hotels & Co., Co-Chairman of the Board, Loews Corp. and The Coalition for NYC Hospitality & Tourism Recovery Co-Chair

NYC & Company Talks: Relief for Small Businesses

Please find the audio recording from our recent NYC & Company Talks: Relief for Small Businesses. This event offered valuable information and insightful dialogue on the latest government support for small businesses, including the CARES Act’s assistance programs. Thank you to our speakers, Gregg Bishop, Commissioner, NYC Department of Small Business Services (SBS) and John Mallano, Deputy Director, New York District Office, U.S. Small Business Administration (SBA), for their participation.

Application Resources

• Applications for the Paycheck Protection Program (PPP) (SBA Business Interruption Loans) will remain open through June 30. The new program is available on a first-come, first-served basis, to businesses and nonprofits with 500 or fewer employees.
• How to apply: Ask your bank if they offer the federal SBA Paycheck Protection Program. If so, they should walk you through the application process. If your bank does not offer the program, here is a list of traditional SBA banks.

Additional Resources

• To check on the status of your Economic Injury Disaster Loan (EIDL) please call the U.S. Small Business Administration at 800-659-2955.
• U.S. Small Business Administration Disaster Assistance website
• Commercial Lease Assistance Program website
• The Freelancers Union Relief Fund provides financial assistance of up to $1,000 per household to cover lost income and essential expenses not covered by government relief programs, including food and food supplies, utility payments and cash assistance for income loss.
  • Additionally, the Freelancers Union continues to survey freelancers to gauge how Covid-19 is impacting their work and their lives. While the survey is national, the Mayor’s Office of Media and Entertainment (MOME) will be working with Freelancers Union to review responses from New York City and communicate feedback to City Hall, as well as state and federal government, to inform policy recommendations.
• The City of New York’s Assistance & Guidance for Businesses Impacted Due to Novel Coronavirus website
• Determine your eligibility for more than 30 economic programs and benefits with ACCESSNYC

Surveys

• If you have not already done so please fill out our Business Impact Survey so we can continue helping direct the City’s current plans and future recovery messaging.

NYC & Company Talks: Accessibility on the Web

We are thrilled to share resources from our recent NYC & Company Talks: Accessibility on the Web. We encourage you to use these resources to make your business more welcoming and accessible to visitors from near and far.

Here is the contact information for our speakers:

Peter Slatin
President, Slatin Group
peter@slatingroup.com

Samuel Sverdlov
Associate, Seyfarth Shaw LLP
ssverdlov@seyfarth.com

Sharron Rush
Executive Director & Founding Member, Knowbilitys
rush@knowbility.org

Sabrina Hall
Founder, Sabrina Hall Design;
Interactive Art Director, Scholastics
sabrinahall.design@gmail.com

Here is the link to the presentation from the event: NYC & Company Talks: Accessibility on the Web

Learn more about events at Manhattan Manor or reach out to their director of events, Amanda Smith at amanda@manhattanmanor.com or 212-489-9595.

NYC & Company Talks: BUILDING SUSTAINABLE TOURISM TOGETHER

We are thrilled to share resources from our recent NYC & Company Talks: Building Sustainable Tourism Together at The Nest at the Javits Center. We encourage you to pursue certifications and to use these resources to learn from your peers about how we can make NYC a greener, more sustainable destination for our visitors.

CERTIFICATIONS AVAILABLE

Certified B Corporation
JBF Smart Catch sustainable seafood
LEED Certification

RESOURCES

Summary of the event
Circular economy: Closed Loop Partners

Information on how state and local government is addressing sustainability

• NYS Department of Environmental Conservation
• NYC Mayor’s Office for International Affairs
• NYC Mayor’s Office for Sustainability
• Port Authority NYNJ
• The Climate Group
• NYC Department of Sanitation

Information for restaurants

• 10 NYC Restaurants Doing Sustainable Seafood Right
• James Beard Foundation Impact Programs

Information on planning green meetings

• Green Lodging News
• Positive Impacts Events
• Northstar Meetings Group

Information on how the panelists are encouraging sustainability within their own organizations

• Javits Center
• Crave Fishbar
• New York Botanical Garden
• Metropolitan Museum of Art
• Eileen Fisher Group
• HYATT Worldwide
• SH Group Operations, LLC
• Broadway Green Alliance
• The Climate Museum

SHARE YOUR ACTIONS WITH NYC & COMPANY

We want to share how our members are striving to be more sustainable with our Instagram followers (currently 430k on the @nycgo Instagram feed). If you’re taking action that’s noteworthy and photogenic, please submit your photo for consideration for regrams:

• Use this hashtag in your caption:
  • #GreenNYC
• Tag @nycgo in the caption and/or the image itself

To get a quick idea of the type of photos we regram, take a look at our @nycgo Instagram feed

NYC & Company Talks: Accessibility in Our Digital and Physical World

We are thrilled to share the video from our recent NYC & Company Talks: Accessibility in Our Digital and Physical World at TheTimesCenter. This event offered a compelling and insightful dialogue on how we can all be more accountable and inclusive in our efforts to make New York City accessible to all. We encourage you to follow up with the panelists and share the video with your teams to continue the conversation.

SPEAKER CONTACT INFORMATION

Victor Calise
Commissioner, Mayor's Office for People with Disabilities
Mayor's Office for People with Disabilities Contact Page

Peter Slatin
Founder and President, The Slatin Group
peter@slatingroup.com

Steve Goodman
MeetingAdvice
steve.goodman@meetingadvice.com

Matt Kaplowitz
Bridge Multimedia
mkaplowitz@bridgemultimedia.com

Lakshmee Lachhman-Persad
Accessible Travel NYC
accessibletravelnyc@gmail.com

Cindy VandenBosch
Turnstile Tours & Studio
cindy@turnstiletours.com

Kyle Wright
Shubert Organization
kylew@shubertticketing.com

RESOURCES

Andrew Heiskell Braille & Talking Book Library:
www.nypl.org/locations/heiskell

NYC Bar Association Disability Law Committee:
https://www.nycbar.org/member-and-career-services/committees/disability-law-committee

NYC Bar Association Disability Law Committee Find a Lawyer page:
https://www.nycbar.org/get-legal-help/

Information and Technical Assistance on the Americans with Disabilities Act
www.ada.gov

UPDATE YOUR NYC ACCESSIBLE PROFILE

Accessible NYC, NYC & Company’s accessibility page, features unique editorial content specifically developed to help visitors with disabilities find hotels, restaurants, attractions and services that accommodate their needs. Please update your profile by following the instructions below:

1. Log in to your account profile at nycgo.com.
2. Click on My Account.
3. Along left-hand navigation, select Profile, then Accounts. Click on your business name.
4. Click on Manage Your Amenities and select the Accessibility Amenities that your business provides.

NYC & Company Talks: Nurturing NYC’s Nightlife

Monday, May 13, 2019
Webster Hall

Affirming our reputation as “the city that never sleeps,” New York City’s world-famous nightlife is a vital part of our tourism landscape. Much of its appeal is owed to the small businesses that diversify the City’s vibrant after-hours scene.

In this installment, NYC & Company hosted Ariel Palitz, senior executive director, MOME Office of Nightlife, and Gregg Bishop, commissioner, NYC Small Business Services, for a conversation about helping member businesses thrive in this competitive tourism sector. Palitz and Bishop addressed how small businesses operate and grow, explored the resources available to them from SBS and shared the initiatives of the Office of Nightlife. 

We plan to build a page on our members-only website to provide you with resources and important links. For the time being, please visit the below links for more information:

Small Business Services

Office of Nightlife

Special thanks to Webster Hall for hosting our event. If you're interested in learning more about booking an event there, please contact Heather Vaughan at hvaughan@bowerypresents.com.

Optimizing Your Google Presence

Monday, April 8, 2019
Google NYC

Over the course of the session members learned to improve their business' visibility on Google – specifically how to optimize their listings on Google Search and products like Google Maps and Google Trips. Members were also able to create and verify their Business Profile on Google, get and respond to reviews, add images and more.

Attendees received tactical training, a how-to guide explaining processes and a deeper understanding of best practices for using Google My Business.

Responding Under Fire: The T.A.S.K. Process

Wednesday, December 5, 2018
Merkin Hall at Kaufman Music Center​

We recently hosted a special NYC & Company Talks event where our members heard how to prepare in the event of a crisis situation. Retired FBI special agent and active shooter subject matter expert Jin Kim presented the Threat Adaptation Strategies & Know How (T.A.S.K.) process, with a focus on individual survival techniques.

Speaker Information:

Jin Kim, Principal & Founder, PerSec Academy L.L.C.

For questions or immediate requests, please contact Jin Kim at: jinkim@persecacademy.com

Welcoming LGBTQ+ Travel & WorldPride 2019

Monday, October 29, 2018
Manhattan Center

This NYC & Company Talks was established in anticipation of World Pride 2019 in New York City, which will mark 50 years since the historic Stonewall Uprising. Featuring leading voices in LGBTQ+ tourism, the conversation centered on how members can prepare for the main event and welcome visitors throughout the City’s yearlong celebration of Pride.

Speakers included:

Fred Dixon, President and CEO, NYC & Company

Donna Keren, SVP of Research, NYC & Company

John Tanzella, President and CEO, IGLTA

For information on IGLTA, please visit: https://www.iglta.org/

David Studinski, Executive Board Co-Chair, Heritage of Pride

For more information on Heritage of Pride, please visit: https://2019-worldpride-stonewall50.nycpride.org/

Billy Kolber, Ed Salvato and Kenny Porpora, Founders, HospitableMe

For more information on how to connect with the HospitableMe team, please visit: http://hospitable.me/

Watch the presentation:

Develop Your Meetings and Leisure Business

Tuesday, February 27, 2018

NYC & Company Team shared valuable insights to engage with the global markets and sales initiatives.

Following the main presentation, attendees were welcomed to two breakout sessions to further the conversation with team members from each department.

Breakout sessions included the following topics:
Destination Selling: A series of table discussions led by the Convention Development team designed to help you develop your meetings business.

Travel Trade Engagement A to Z: A series of table discussions led by the Tourism Development team to learn how to best develop your leisure business through the travel trade.
 

Responding Under Fire: Active Shooter Survival Strategies

Wednesday, October 18, 2017

Speaker

Jin Kim - FBI New York Division 

Improving Security, Ensuring Success

In Celebration of Global Meetings Industry Day

Thursday, April 6, 2017

Speakers 

Robert Tucker - T&M Protection Resources

Joseph Russo - T&M Protection Resources

Program Information

T&M Protection Resources

Meetings Mean Business

Great Service, Great Business

Wednesday, September 28, 2016

Speakers 

Christopher Duck - American Express

Jaclyn Bernstein - Empire Force Events/Access NY

Carl Cohen - Denihan Hospitality Group

Valerie McNamara - American Express

John Ragan MS - Union Square Hospitality Group

Alan Steel - Jacob K. Javits Convention Center

Watch the presentation:

Crisis Planning 101

Wednesday, July 20, 2016

Speaker

Suzanne Halpin - Rubenstein

Presentation Materials

NYC & Company Talks: Crisis Planning 101 Highlights

Strategic Social Media

Tuesday, September 29, 2015

Speakers

Ben Brock Johnson - Marketplace Tech

Fiona Boyce - Commune Hotels & Resorts

Mona Hamouly - American Express

Sree Sreenivasan - The Metropolitan Museum of Art

Americans with Disabilities Act: Going Beyond Compliance to Improve Customer Service

Monday, July 20, 2015

Speakers

Kleo King - Deputy Commissioner, New York City Mayor's Office for People with Disabilities

Peter Slatin - Founder and President, The Slatin Group

Presentation Materials

The Slatin Group Presentation Document

A New Era of Chinese Tourism: Growing Chinese Travel and Its Opportunities

Monday, June 8, 2015

Speakers

Arthur Chin

Diamond International/GD TianTian | Holiday International

Bill Liu - Hurun Report

Marilou Morado-Castro - Amerilink International Corporation

Cindy Ying - Shanghai Ukubang | Network Technology Co., Ltd.

Presentation Materials

NYC & Company Talks: A New Era in Chinese Tourism

2015 China Factsheet

History of International Travel to NYC (2005 to 2014)

Chinese International Travel Monitor 2014

NTA China Inbound Program Approved Tour Operator List

Hurun Report on the Chinese Luxury Traveler (2015)

Recommended Translation Services

Contact Information

Sustainability and Your Business

Wednesday, April 22, 2015

Speakers

Elizabeth Balkan - NYC Department of Sanitation

Hervé Houdré - InterContinental New York Barclay

Rebecca Marshall - Jacob K. Javits Convention Center

Susan Sampliner - Broadway Green Alliance

Dana Schneider - Jones Lang LaSalle

John Skipper - Con Edison

Presentation Materials

NYC & Company Talks: Sustainability and Your Business