NYC & Company Talks
NYC & Company Talks feature industry updates and insightful discussions around topics relevant to tourism and hospitality businesses in the five boroughs. Through presentations and panel discussions, you’ll hear from some of the leading voices in our industry and beyond. These events have gone virtual for now, so watch the latest and peruse the archive now.
NYC & Company Talks: Recovery Ready – Sustainable Travel
NYC & Company is proud to be the Sustainable Travel and Tourism Partner of Climate Week NYC and a founding member of The Nest. As part of this year’s official programming, our recent NYC & Company Talks: Recovery Ready – Sustainable Travel offered insights on climate action in NYC from industry leaders. A special thank you to our speakers (in order of appearance):
- Adam Lake, Head of Climate Week NYC
- Mark Chambers, Director, Mayor’s Office of Sustainability
- Miguel Gamiño Jr., Executive Vice President, Global Cities, Mastercard
Below is a list of previous programs with related information and presentation materials.
NYC & Company Talks: Recovery Ready – How to go All In NYC
This marketing and sales workshop, was designed to help you leverage All In NYC for your business.
Thank you to our speakers:
- Ginger Siegel, North America Small Business Lead, Mastercard
- Hannah Jayanti, Media Instructor, BRIC
for sharing insightful information on how to engage with our All In NYC initiatives.
NYC & Company Talks: Recovery Ready - Research Outlook
Please find the recording from our recent NYC & Company Talks: Recovery Ready – Research Outlook. This event offered insights on the latest NYC travel data from industry leaders. A special thank you to our speakers (in order of appearance):
- Dave Bratton, Founder & Managing Director, Destination Analysts
- Amanda W. Hite, President, STR
- Adam Sacks, President, Tourism Economics
- Arthur Cohen, Founder and CEO, LaPlaca Cohen
NYC & Company Talks: Recovery Ready - The Accessible Tourism Landscape of New York City at ADA 30
Celebrating 30 Years of the Americans with Disabilities Act
The Mayor’s Office for People with Disabilities and NYC & Company were proud to host the Accessible Tourism Landscape of New York City at ADA 30.
Since its passage in 1990, the ADA has driven a great expansion of accessible destinations, attractions and events in New York City. Today people needing accessible accommodations and solutions have a wide choice of tourism-related activities, from arts and culture to entertainment to sports and recreation. Yet there is still an enormous amount to accomplish on the road to full accessibility for all.
This virtual event brought together leaders in the intersecting worlds of disability and tourism and explored how accessible tourism has evolved, where it is today and where it is headed. A special thank you to our speakers:
- Irene Ajagbe, Director of Human Resources, TWA Hotel
- Victor Calise, Commissioner, New York City Mayor’s Office for People with Disabilities
- Lisa Carling, Director of Accessibility Programs, TDF
- Jonathan Durbin, Executive Creative Director, Co-Lead, Creative/Content, NYC & Company
- Miranda Hoffner, Assistant Director, Accessibility & Guest Services at Lincoln Center for the Performing Arts
- Lakshmee Lachhman-Persad, Founder, Accessibletravelnyc.com
- Delfin Ortiz, General Manager at Legends One World Observatory
- Peter Slatin, Founder and President, Slatin Group LLC
- Dave Tostenrude, Director, National Veterans Wheelchair Games
NYC & Company Talks: Recovery Ready - The Road to Reopening
Please find the recording from our recent NYC & Company Talks: The Road to Reopening. This event offered insightful dialogue on the latest news on tourism recovery and a look toward the future. A special thank you to our speakers:
Charles Flateman, Chairman of the Board, NYC & Company; Executive Vice President, The Shubert Organization
Patty Clark, Aviation Strategy Officer, The Port Authority of New York & New Jersey
Doug Sterns, Aviation Chief Operating Officer, The Port Authority of New York & New Jersey
We were also thrilled to announce the Stay Well NYC Pledge, empowering businesses like yours—and the people who patronize them—to set an example of the health and safety behavior that will soon come naturally to all of us. We hope you will join this citywide effort to restore consumer confidence, show solidarity with the industry and get NYC safely back in business. While you’re taking the Pledge, be sure to update your member profile with your latest amenities.
NYC & Company Talks: Recovery Ready - State of the Industry
Please find the recording from our recent NYC & Company Talks: State of the Industry. This event offered insightful dialogue on the latest news and a look toward the future. A special thank you to all of our speakers:
Vicki Been, Deputy Mayor for Housing and Economic Development
Roger Dow, President and CEO, U.S. Travel Association
Charles Flateman, NYC & Company Board Chairman and Executive Vice President of The Shubert Organization
Huntley Lawrence, Director of Aviation, Port Authority of NY & NJ
Danny Meyer, Founder and CEO, Union Square Hospitality Group and The Coalition for NYC Hospitality & Tourism Recovery Advisor
Alan Steel, President and CEO, Javits Center
Jonathan Tisch, Chairman and CEO, Loews Hotels & Co., Co-Chairman of the Board, Loews Corp. and The Coalition for NYC Hospitality & Tourism Recovery Co-Chair
NYC & Company Talks: Relief for Small Businesses
Please find the audio recording from our recent NYC & Company Talks: Relief for Small Businesses. This event offered valuable information and insightful dialogue on the latest government support for small businesses, including the CARES Act’s assistance programs. Thank you to our speakers, Gregg Bishop, Commissioner, NYC Department of Small Business Services (SBS) and John Mallano, Deputy Director, New York District Office, U.S. Small Business Administration (SBA), for their participation.
- Applications for the Paycheck Protection Program (PPP) (SBA Business Interruption Loans) will remain open through June 30. The new program is available on a first-come, first-served basis, to businesses and nonprofits with 500 or fewer employees.
- How to apply: Ask your bank if they offer the federal SBA Paycheck Protection Program. If so, they should walk you through the application process. If your bank does not offer the program, here is a list of traditional SBA banks.
- To check on the status of your Economic Injury Disaster Loan (EIDL) please call the U.S. Small Business Administration at 800-659-2955.
- U.S. Small Business Administration Disaster Assistance website
- Commercial Lease Assistance Program website
- The Freelancers Union Relief Fund provides financial assistance of up to $1,000 per household to cover lost income and essential expenses not covered by government relief programs, including food and food supplies, utility payments and cash assistance for income loss.
- Additionally, the Freelancers Union continues to survey freelancers to gauge how Covid-19 is impacting their work and their lives. While the survey is national, the Mayor’s Office of Media and Entertainment (MOME) will be working with Freelancers Union to review responses from New York City and communicate feedback to City Hall, as well as state and federal government, to inform policy recommendations.
- The City of New York’s Assistance & Guidance for Businesses Impacted Due to Novel Coronavirus website
- Determine your eligibility for more than 30 economic programs and benefits with ACCESSNYC
- If you have not already done so please fill out our Business Impact Survey so we can continue helping direct the City’s current plans and future recovery messaging.
NYC & Company Talks: Accessibility on the Web
We are thrilled to share resources from our recent NYC & Company Talks: Accessibility on the Web. We encourage you to use these resources to make your business more welcoming and accessible to visitors from near and far.
Here is the contact information for our speakers:
President, Slatin Group
Associate, Seyfarth Shaw LLP
Executive Director & Founding Member, Knowbilitys
Founder, Sabrina Hall Design;
Interactive Art Director, Scholastics
Here is the link to the presentation from the event: NYC & Company Talks: Accessibility on the Web
NYC & Company Talks: BUILDING SUSTAINABLE TOURISM TOGETHER
We are thrilled to share resources from our recent NYC & Company Talks: Building Sustainable Tourism Together at The Nest at the Javits Center. We encourage you to pursue certifications and to use these resources to learn from your peers about how we can make NYC a greener, more sustainable destination for our visitors.
Information on how state and local government is addressing sustainability
- NYS Department of Environmental Conservation
- NYC Mayor’s Office for International Affairs
- NYC Mayor’s Office for Sustainability
- Port Authority NYNJ
- The Climate Group
- NYC Department of Sanitation
Information for restaurants
Information on planning green meetings
Information on how the panelists are encouraging sustainability within their own organizations
- Javits Center
- Crave Fishbar
- New York Botanical Garden
- Metropolitan Museum of Art
- Eileen Fisher Group
- HYATT Worldwide
- SH Group Operations, LLC
- Broadway Green Alliance
- The Climate Museum
SHARE YOUR ACTIONS WITH NYC & COMPANY
We want to share how our members are striving to be more sustainable with our Instagram followers (currently 430k on the @nycgo Instagram feed). If you’re taking action that’s noteworthy and photogenic, please submit your photo for consideration for regrams:
- Use this hashtag in your caption:
- Tag @nycgo in the caption and/or the image itself
To get a quick idea of the type of photos we regram, take a look at our @nycgo Instagram feed
NYC & Company Talks: Accessibility in Our Digital and Physical World
We are thrilled to share the video from our recent NYC & Company Talks: Accessibility in Our Digital and Physical World at TheTimesCenter. This event offered a compelling and insightful dialogue on how we can all be more accountable and inclusive in our efforts to make New York City accessible to all. We encourage you to follow up with the panelists and share the video with your teams to continue the conversation.
SPEAKER CONTACT INFORMATION
Commissioner, Mayor's Office for People with Disabilities
Mayor's Office for People with Disabilities Contact Page
Founder and President, The Slatin Group
Accessible Travel NYC
Turnstile Tours & Studio
Andrew Heiskell Braille & Talking Book Library:
NYC Bar Association Disability Law Committee:
NYC Bar Association Disability Law Committee Find a Lawyer page:
Information and Technical Assistance on the Americans with Disabilities Act
UPDATE YOUR NYC ACCESSIBLE PROFILE
Accessible NYC, NYC & Company’s accessibility page, features unique editorial content specifically developed to help visitors with disabilities find hotels, restaurants, attractions and services that accommodate their needs. Please update your profile by following the instructions below:
- Log in to your account profile at nycgo.com.
- Click on My Account.
- Along left-hand navigation, select Profile, then Accounts. Click on your business name.
- Click on Manage Your Amenities and select the Accessibility Amenities that your business provides.
NYC & Company Talks: Nurturing NYC’s Nightlife
Monday, May 13, 2019
Affirming our reputation as “the city that never sleeps,” New York City’s world-famous nightlife is a vital part of our tourism landscape. Much of its appeal is owed to the small businesses that diversify the City’s vibrant after-hours scene.
In this installment, NYC & Company hosted Ariel Palitz, senior executive director, MOME Office of Nightlife, and Gregg Bishop, commissioner, NYC Small Business Services, for a conversation about helping member businesses thrive in this competitive tourism sector. Palitz and Bishop addressed how small businesses operate and grow, explored the resources available to them from SBS and shared the initiatives of the Office of Nightlife.
We plan to build a page on our members-only website to provide you with resources and important links. For the time being, please visit the below links for more information:
Small Business Services
Office of Nightlife
Special thanks to Webster Hall for hosting our event. If you're interested in learning more about booking an event there, please contact Heather Vaughan at firstname.lastname@example.org.
Optimizing Your Google Presence
Monday, April 8, 2019
Over the course of the session members learned to improve their business' visibility on Google – specifically how to optimize their listings on Google Search and products like Google Maps and Google Trips. Members were also able to create and verify their Business Profile on Google, get and respond to reviews, add images and more.
Attendees received tactical training, a how-to guide explaining processes and a deeper understanding of best practices for using Google My Business.
Responding Under Fire: The T.A.S.K. Process
Wednesday, December 5, 2018
Merkin Hall at Kaufman Music Center
We recently hosted a special NYC & Company Talks event where our members heard how to prepare in the event of a crisis situation. Retired FBI special agent and active shooter subject matter expert Jin Kim presented the Threat Adaptation Strategies & Know How (T.A.S.K.) process, with a focus on individual survival techniques.
Jin Kim, Principal & Founder, PerSec Academy L.L.C.
For questions or immediate requests, please contact Jin Kim at: email@example.com
Welcoming LGBTQ+ Travel & WorldPride 2019
Monday, October 29, 2018
This NYC & Company Talks was established in anticipation of World Pride 2019 in New York City, which will mark 50 years since the historic Stonewall Uprising. Featuring leading voices in LGBTQ+ tourism, the conversation centered on how members can prepare for the main event and welcome visitors throughout the City’s yearlong celebration of Pride.
Fred Dixon, President and CEO, NYC & Company
Donna Keren, SVP of Research, NYC & Company
John Tanzella, President and CEO, IGLTA
For information on IGLTA, please visit: https://www.iglta.org/
David Studinski, Executive Board Co-Chair, Heritage of Pride
For more information on Heritage of Pride, please visit: https://2019-worldpride-stonewall50.nycpride.org/
Billy Kolber, Ed Salvato and Kenny Porpora, Founders, HospitableMe
For more information on how to connect with the HospitableMe team, please visit: http://hospitable.me/
Watch the presentation:
Develop Your Meetings and Leisure Business
Tuesday, February 27, 2018
NYC & Company Team shared valuable insights to engage with the global markets and sales initiatives.
Following the main presentation, attendees were welcomed to two breakout sessions to further the conversation with team members from each department.
Breakout sessions included the following topics:
Destination Selling: A series of table discussions led by the Convention Development team designed to help you develop your meetings business.
Travel Trade Engagement A to Z: A series of table discussions led by the Tourism Development team to learn how to best develop your leisure business through the travel trade.
Responding Under Fire: Active Shooter Survival Strategies
Wednesday, October 18, 2017
Jin Kim - FBI New York Division
Improving Security, Ensuring Success
In Celebration of Global Meetings Industry Day
Thursday, April 6, 2017
Robert Tucker - T&M Protection Resources
Joseph Russo - T&M Protection Resources
Great Service, Great Business
Wednesday, September 28, 2016
Christopher Duck - American Express
Jaclyn Bernstein - Empire Force Events/Access NY
Carl Cohen - Denihan Hospitality Group
Valerie McNamara - American Express
John Ragan MS - Union Square Hospitality Group
Alan Steel - Jacob K. Javits Convention Center
Watch the presentation:
Crisis Planning 101
Wednesday, July 20, 2016
Suzanne Halpin - Rubenstein
Strategic Social Media
Tuesday, September 29, 2015
Ben Brock Johnson - Marketplace Tech
Fiona Boyce - Commune Hotels & Resorts
Mona Hamouly - American Express
Sree Sreenivasan - The Metropolitan Museum of Art
Americans with Disabilities Act: Going Beyond Compliance to Improve Customer Service
Monday, July 20, 2015
Kleo King - Deputy Commissioner, New York City Mayor's Office for People with Disabilities
Peter Slatin - Founder and President, The Slatin Group
A New Era of Chinese Tourism: Growing Chinese Travel and Its Opportunities
Monday, June 8, 2015
Diamond International/GD TianTian | Holiday International
Bill Liu - Hurun Report
Marilou Morado-Castro - Amerilink International Corporation
Cindy Ying - Shanghai Ukubang | Network Technology Co., Ltd.
Sustainability and Your Business
Wednesday, April 22, 2015
Elizabeth Balkan - NYC Department of Sanitation
Hervé Houdré - InterContinental New York Barclay
Rebecca Marshall - Jacob K. Javits Convention Center
Susan Sampliner - Broadway Green Alliance
Dana Schneider - Jones Lang LaSalle
John Skipper - Con Edison